Are one of your questions below?
Q: I haven’t received my order yet. When will it arrive?
A: Waiting for your mala to arrive can be hard – we understand! All orders will receive a tracking number upon shipment. Please allow up to 2 business days for your order to be processed.
Q: Can you customize certain pieces or are you able to create custom malas?
A: Yes we offer custom Mala Necklaces, please fill out the form here to start you order. Custom orders can take up to 3-6 weeks starting the day you make your deposit ( deposit is half the price of the custom item/items).
Q:Who do I contact for Wholesale Orders?
A: If you are a wholesaler, please contact us Hana at email@example.com as we are be able to when a certain quantity is ordered.
Q: Am I able to return or exchange a product I bought online from the shop?
A: We want you to find the mala beads you best connect with! Please read about our return/exchange policy here.
Q: I want to purchase a bracelet, but don’t know what size is best for me?
A: Our product sizing is listed under “size + fit” on each product page. If you have any custom requests please contact firstname.lastname@example.org
Q: I want to sell your products! How can I become a Wholesaler?
A: Please send an email to: email@example.com
Please allow up to two business days for a response